Systemize payment and scheduling process for operational efficiency
APLS is a not-for-profit organisation that provides training to over 5,000 medical professional in paediatric care. APLS facilitates various aspects of this training facilitation with volunteer doctors and professionals who come together are venues around the world.
- Payment collection for courses where learners register on various payment methods
- Scheduling problems of bringing the right volunteers for a course
- Course facilitation – various types of resources need to come together for a successful training event
- Communication of forward scheduled events
Software WORX used the Business Process Automation processes and developed a prototype of a system that would address the payment and scheduling needs. This prototype was presented to various people include the board and with many revisions and improvements brought to market.
Reduced friction in payment collection and reduced effort in scheduling forward courses.
"Very complex site but very reasonable price, very accommodating staff even though we had constant changes and presented with new involved ideas which were always received with interest and positivity".
- Karen Glahn, Operations Manager, apls.org
The Software WORX team have provided an outstanding service to us, helping APLS create a new website, new customer database and linked administrative processes with a lot of business automation which will save our company a lot of time and money in the long run. Their flexibility, understanding and conceptual ability to realise our business needs has been outstanding, and developers have been available more or less 24/7 in the week of our launch as we worked through urgent site updates. Both our clients and our staff are delighted with the final product, which is a great improvement both in quality and efficiency from what has gone before. This has been a major project for APLS, and Software WORX have implemented our needs exceptionally well.
- David Watton, Communications Office, apls.org